價格：免費
更新日期：2019-04-09
檔案大小：4.1 MB
目前版本：1.5
版本需求：需要 iOS 8.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
支援語言：英語
SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.com). - ITSM and SMART CRM Desk solution (see www.smartcrmdesk.com).
It supports following features:
* Dashboards
* All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets.
* Managers can make approvals of service requests.
* Integrates with SMART Workflow Engine, for ticket escalations.
支援平台：iPhone